Accepted payment methods are credit card, PayPal or advance bank transfer. In this case, as soon as the payment is credited to our account we will prepare the order and ship it. Cash on delivery is not accepted. For payment by credit card it is NOT necessary to be registered with PayPal.
We use DHL and UPS for our deliveries. In order to ensure the preservation of perishable food products, we use thermal containers/devices and synthetic ice in the summer and whenever the weather conditions require it.
Orders completed by 12:00 noon are delivered by courier within 48 hours. Orders received after 12:00 noon are processed the following day. To preserve the freshness of the products and prevent them for remaining in storage in the courier warehouses for long periods, shipments of orders containing fresh perishable products (Cooked Ham, Prosciutto di Parma, Parmigiano Reggiano, etc.) are made only from Monday to Wednesday. Therefore orders received on Thursday, Friday, Saturday and Sunday are processed on Monday. Deliveries usually take place within 24-48 hours of the package being picked up by the courier.
Ferrarini ONLY ships to countries in the European Community. Due to uncertainties regarding delivery times, no shipments are made to a few countries such as Greece, Poland, Czech Republic, Cyprus, Hungary, Bulgaria, Lithuania, Latvia, Estonia, Romania, Malta, and Slovakia.